Customer Guarantee:

At Wild Night Fantasies, we strive to offer the best customer service to our valued customers. We offer fast, hassle free and discreet packaging with all orders. We believe in offering fast shipping for our customers through Standard and Express shipping options. For orders over $69, free and fast shipping is available with your purchase. If you desire Express shipping, please select this option when finalising payment for your item.

 

Standard Order Dispatch:

If your order is placed before 12pm, Monday to Friday, it will be dispatched on the same day for fast and efficient delivery. Don’t despair if your order is placed after 12pm. Our warehouse will be preparing your order for a speedy dispatch the next business day.

 

Please note, we utilise different transport carriers to deliver our orders. Therefore, there may be factors out of our control that may affect delivery times. All orders are trackable. A confirmation email with your tracking number will be provided to you once dispatched.

 

All orders sent from Wild Night Fantasies are shipped within 24 hours and expected to arrive within 2-8 Business days Australia Wide.

 

Express Order Dispatch:

If your order is placed before 12pm, Monday to Friday, it will be dispatched on the same day for fast and efficient delivery. Don’t despair if your order is placed after 12pm. Our warehouse will be preparing your order for a speedy dispatch the next business day.

Fast Express Shipping is usually sent on the same day with an expected arrival between 1-4 Business Days Australia wide.

 

Discreet packaging:

We believe in offering discreet and secure packaging to our loyal customers. Your package will be delivered in a discreet black box with no exterior labels except the postage sticker addressed from WNF PTY. LTD. We believe in this method for packages to be concealed when delivered. No one wants nosy neighbours observing what is best delivered, and best of course, a hidden package to surprise your partner for a heated Wild Night!

 

Deliveries:

Our delivery options are listed below with pricing and expected delivery times.

 

Standard Shipping:       

• 2-8 Business Days Australia wide
• $12.00 per order
• Free on orders over $69

 

Express Shipping:          

• 1-4 Business Days Australia wide
• $15.95 per order

 

Some deliveries can be delayed due to delivery services and their availability.

An item may be left unattended in a safe place if no one is home to collect. Alternately, the courier may leave a postal card and redirect the package to your nearest post office for collection.

Wild Night Fantasies is not responsible for the package if it is deemed stolen or lost from the delivery address after delivery has been completed. We supply tracking numbers and use reputable transport services for prompt and efficient delivery. If your item is misplaced, please contact our customer service team on 1300 620 859 or at info@wildnightfintasies.com.au to assist you further.

By selecting Standard Shipping Australia Wide stipulates your order will be fulfilled in 2-3 Business Days. Express Shipping Australia Wide will be fulfilled within 1 Business Day. Standard Shipping timelines are delivered within 2-8 Business Days, with Express Shipping delivered within 1-4 Business Days. As they are shipped using freight carriers, timelines are a guide and may change due to third party shipping companies which is out of our control.

Any Questions:

We strongly value high customer satisfaction and if you have any questions regarding your package, delivery options or our discreet packaging, please contact our customer service team on 1300 620 859 or at info@wildnightfintasies.com.au to assist you further.